Buying a second-hand car or getting your car serviced can be a daunting experience, especially for those of us who aren’t experts on what happens under the bonnet of our car.

In fact, our research has found that many of our Members want us to help them when they are buying a car or getting their car serviced because they are not comfortable with the service they have been getting.

That’s why NRMA has recently launched our CarWise website and opened up our first-ever MotorServe car servicing centre in Seven Hills.

In the first couple of months since CarWise was launched more than 17,000 Members have visited the site. The website has provided our Members with valuable information, such as whether the car has financial debts, was stolen or has a poor driving history.

Our Members have also warmly received the recently opened NRMA MotorServe car service centre in Seven Hills. Since opening in May the number of Members using NRMA MotorServe has grown steadily. Our customers are now receiving the highest standard in car servicing, battery testing, registration inspections and a wealth of other services.

We chose Seven Hills for the first of three MotorServe sites because the area relies heavily on cars – there are more than 166,000 registered vehicles in the area.

We now look forward to opening new MotorServe car service centres in Liverpool and Tuggeranong later this year.

CarWise and MotorServe are just two examples of the work we are doing to provide the type of benefits and services our Members tell us they want.

Delivering these benefits is so important to keeping our membership base strong. Motoring clubs across the world are facing the reality that many young single people are less likely to renew their membership.

It is not until they begin a relationship and start a family that their commitment to maintaining their road service membership cements.

We will continue to look for special services that meet their needs today.

Tony Stuart CEO